GirlAhead

The key to consistent, highly-rated service is a dream team, says Mario Egger, GM of Augustine, Prague. The 101-key hotel has, consistently for the last four months, topped customer service ratings for Marriott’s Luxury Collection brand, Europe-wide. Egger has 65 on his full-time staff, of whom 15 are supervisors or managers level.

Many niche hobbyists already know The Peninsula’s Quail Lodge and Golf Club in Carmel, California. Car enthusiasts, for instance, have on their annual diaries…

At least a considerable part of Switzerland’s wealth, in the form of gold, at least, was hidden in bunkers under Gstaad Palace during WWII. No, it has long…

The 250th anniversary of the birth of Sir Walter Scott, 15th August 1771, is being celebrated not only in his native Scotland but around the literary world (who realises, incidentally, what ups and downs he had in his financial life as a result of continual share speculating?).

Summer Lodge Country House Hotel, Restaurant and Spa in the quintessentially-English county of Dorset, is a textbook example of how even a possibly-dowdy luxury…

"I am not running a hotel but a couple of households," says Andrew Folkes, GM of The Newt in Somerset, a unique all-life experience outside Bruton.

Aaron Kaupp, GM of London’s re-born icon, Carlton Tower, now a Jumeirah treasure, beamed with pride as he stood in the lobby awaiting the first guests last Monday, 26th July 2021. “In all my years in this marvellous business, I have never seen such energy and motivation. Watching some of my team members, after over three months’ onsite training, is…

How about a ‘soup’ that is not for drinking? At Ritz-Carlton Millenia, Singapore, savvy spa-addicts may opt for La Mer Miracle Broth facial, a 90-minute…

This is a tale of a suite that does not exist. To save those of you who have Netflix-fan clients, there is a need to try to book Park Hyatt Paris-Vendôme’s…

The Bradley Hare, in Maiden Bradley, is the ideal English pub for today, and tomorrow. Yes, the building, in the Wiltshire countryside 90 minutes west of London, goes back a couple of hundred years. It was put up in a clearing in the former Selwood Forest that is still part of the massive estate of the Duke of Somerset. It is now, as of April this…